PMA AUTO WORKS – ONLINE STORE TERMS & CONDITIONS
Business Name: PMA Auto Pty Ltd
ABN: 27 643 945 939
Address: 4 Yallourn Parade, Ringwood VIC 3134
Contact: 03 8838 0594
Email: info@pmaautoworks.com.au
1. General
These Terms & Conditions govern the use of the PMA Auto Works website and the purchase of products through our online store.
By placing an order, you agree to be bound by these Terms & Conditions.
2. Products
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All products sold are either:
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New aftermarket parts
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Genuine OEM parts
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Used/reconditioned parts (clearly stated)
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Product descriptions are provided as accurately as possible.
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Images are for illustration purposes only and may differ from the actual product.
3. Pricing
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All prices are listed in AUD (Australian Dollars) and include GST unless stated otherwise.
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Prices are subject to change without notice.
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Additional costs such as shipping, installation, or programming are not included unless specified.
4. Orders & Payment
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Orders are confirmed only after full payment is received.
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PMA Auto Works reserves the right to:
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Cancel or refuse any order
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Adjust pricing errors
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Request additional verification for transactions
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Accepted payment methods may include:
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Credit/Debit Card
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Bank Transfer
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Other payment gateways listed on the website
5. Shipping & Delivery
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Shipping is available Australia-wide unless otherwise stated.
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Delivery times are estimates only and may vary due to:
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Supplier delays
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Courier issues
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Stock availability
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PMA Auto Works is not liable for delays outside our control.
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Risk passes to the customer once the item has been dispatched.
6. Returns & Refunds
Change of Mind
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Returns are accepted within 14 days of delivery
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Item must be:
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Unused
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In original packaging
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In resalable condition
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A restocking fee may apply (up to 20%)
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Customer is responsible for return shipping
Non-Returnable Items
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Electrical components
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Special order items
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Used parts
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Installed or fitted products
7. Warranty
New Parts
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Covered by 12 months warranty unless stated otherwise
Used / Reconditioned Parts
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Covered by 3 months warranty unless otherwise specified
Warranty Conditions
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Warranty covers manufacturing defects only
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Does NOT cover:
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Incorrect installation
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Misuse or abuse
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Normal wear and tear
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Damage caused by other faulty components
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Warranty is parts-only unless otherwise stated
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Labour, towing, diagnostics, and associated costs are not covered
8. Installation Disclaimer
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All parts must be installed by a qualified mechanic
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PMA Auto Works is not responsible for:
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Incorrect installation
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Compatibility issues if incorrect parts are ordered
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Customers must confirm fitment before purchase
9. Compatibility & Fitment
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It is the customer’s responsibility to:
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Provide correct vehicle details (VIN, model, year)
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Confirm compatibility prior to purchase
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PMA Auto Works will assist where possible but does not guarantee fitment unless confirmed in writing.
10. Limitation of Liability
To the maximum extent permitted by law:
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PMA Auto Works is not liable for:
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Indirect or consequential loss
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Loss of income or business
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Vehicle downtime
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Liability is limited to:
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Replacement of the product, or
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Refund of the purchase price
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11. Australian Consumer Law (ACL)
Nothing in these Terms excludes your rights under the Australian Consumer Law.
You are entitled to:
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A replacement or refund for a major failure
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Compensation for any other reasonably foreseeable loss or damage
12. Order Cancellations
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Orders cannot be cancelled once shipped
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Special orders cannot be cancelled once placed with suppliers
13. Intellectual Property
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All website content (logos, images, text) is owned by PMA Auto Works
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Cannot be used without written permission
14. Privacy
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Customer information is handled in accordance with our Privacy Policy
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Data is used only for order processing and communication
15. Governing Law
These Terms are governed by the laws of Victoria, Australia.
16. Amendments
PMA Auto Works reserves the right to update these Terms & Conditions at any time without notice.
17. Workshop Installation Priority
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Products purchased from PMA Auto Works may receive priority booking and warranty support when installed at PMA Auto Works.
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Warranty claims may require inspection at our workshop.